Main Street West Urgent Care Centre



 Call 911 for EMERGENCIES
If you are uncertain, always call 911



When to use the Emergency Department
Open 24 hours



When to use the Urgent Care Centre
Open 9am - 9pm

An emergency is a life-threatening illness or injury.

Call 9-1-1 to get medical help right away

Examples of emergencies:

  • Trouble breathing
  • Bleeding that won’t stop
  • Chest pain or pressure
  • Broken bones
  • Partial or total amputation of a limb
  • Traumas or injuries to the head
  • Deep cuts or wounds
  • Severe burns
  • Severe pain
  • Poisoning
  • Loss of consciousness – unable to wake
  • Sudden headaches, dizziness, weakness, numbness, trouble seeing or speaking
  • Mental health issues
  • Severely ill or injured children
  • Obstetrical emergencies (labour & delivery)


Urgent care is required for illnesses and injuries that do not need emergency care, but cannot wait for an appointment with a family doctor.

Examples requiring urgent care:

  • Minor cuts or wounds that may require stitches
  • Simple broken bones
  • Sprains, strains or deep bruises
  • Ear infections
  • Fevers, coughs, congestion, and sore throats
  • Insect bites, rashes and scrapes


Telehealth Ontario is a Ministry of Health and Long-Term Care program that provides free access to a registered nurse 24 hours a day, 7 days a week for general health questions.

Phone: 1-866-797-0000 TTY: 1-866-797-0007


For additional health care options visit Ministry of Health and Long-Term Care online: 


Hamilton Health Sciences West End Urgent Care Centre

690 Main Street West, Hamilton

905-521-2100 Ext. 72000

Open 9 a.m. to 9 p.m., 7 days a week