Call 911 for EMERGENCIES
If you are uncertain, always call 911

When to use the Emergency Department
Open 24 hours

When to use the Urgent Care Centre
Open 9am - 9pm

An emergency is a life-threatening illness or injury.

Call 9-1-1 to get medical help right away

Examples of emergencies:

• Trouble breathing
• Bleeding that won’t stop
• Chest pain or pressure
• Broken bones
• Partial or total amputation of a limb
• Traumas or injuries to the head
• Deep cuts or wounds
• Severe burns
• Severe pain
• Poisoning
• Loss of consciousness – unable to wake
• Sudden headaches, dizziness, weakness, numbness, trouble seeing or speaking
• Mental health issues
• Severely ill or injured children
• Obstetrical emergencies (labour & delivery)

Urgent care is required for illnesses and injuries that do not need emergency care, but cannot wait for an appointment with a family doctor.

Examples requiring urgent care:

• Minor cuts or wounds that may require stitches
• Simple broken bones
• Sprains, strains or deep bruises
• Ear infections
• Fevers, coughs, congestion, and sore throats
• Insect bites, rashes and scrapes

690 Main Street West, Hamilton

905-521-2100 Ext. 72000

Open 9 a.m. to 9 p.m., 7 days a week