Flu, COVID, and Cold Clinic for children and teens aged 17 and under closes March 31st. Read more.

Satellite Health Facility

Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton Satellite Health Facility (SHF) is located at 150 King St. E. in downtown Hamilton.

The SHF is for patients who no longer require hospital care, but who need health care support until they can safely transition to another location in the community.

It is an extension of both hospitals, and staffed by an interprofessional team of health care providers and primary care physicians. As always, our goal is to provide quality care for patients in a safe setting, while supporting the needs of our community throughout the COVID-19 pandemic.

The SHF helps our hospitals:

  • Support patients who are waiting for care in the community;
  • Reserve hospital space for those with urgent medical needs;
  • Continue to reintroduce clinical services impacted by the pandemic;
  • Maintain capacity to care for COVID-19 patients should there be a surge in cases.

Take a virtual tour of the SHF below.

Additional information for patients and families


Working Together to Provide COVID Care

Hospitals in Hamilton, Niagara, Haldimand, Norfolk, Brant and Burlington (HNHNBB region) are working together to ensure a stable system of health care throughout the pandemic and particularly during times when there may be a surge in cases of COVID-19.

Our region’s hospitals are developing a coordinated, evidence-based, and equitable approach to caring for COVID- 19-positive patients requiring hospital care in the HNHNBB region. The goal of the Regional COVID-19 Model of Care Strategy is to accommodate fluctuations in demand for COVID-19 care while minimizing any potential disruption of scheduled, regional, and community care across the region.

All hospital emergency departments in the region will support and provide care for persons under investigation for COVID-19. Patients who do not require hospitalization will be discharged and receive follow-up care as determined by their care team.
Patients who test positive and require hospitalization will be cared for at one of four designated hospitals providing consolidated acute COVID-19 care:

  • Hamilton Health Sciences (Hamilton General Hospital)
  • Joseph Brant Hospital
  • Niagara Health (St. Catharines Site)
  • St. Joseph’s Healthcare Hamilton

Norfolk General Hospital and Brant Community Healthcare System will continue to provide local COVID-19 care, and may transfer COVID-19 positive patients as needed to designated hospitals.

As part of the strategy, Joseph Brant Hospital’s Pandemic Response Unit will be a regional resource to provide care for COVID-19 patients, should the need arise. The Pandemic Response Unit is an external all-season structure at Joseph Brant Hospital in Burlington. It is designed specifically to care for stable COVID-19 positive patients who have mild to moderate symptoms and require care and support that cannot be provided at home. For example, they may require oxygen therapy and medication, as well as ongoing monitoring of their symptoms and some personal support.

As admitted patients who are transferred to another hospital recover from COVID, they will either be discharged home with community supports as needed, or they will be transferred back to their community hospital for ongoing care as soon as possible. Although some patients may not be cared for in their community hospital, support for virtual visits and engagement of family/caregivers will be provided.

“It is our hope that transmission rates in our region will remain low” says Rob MacIsaac, President and CEO, Hamilton Health Sciences, and Chair, Regional CEO Committee for Hamilton Niagara Haldimand Norfolk Brant Burlington. “However, by creating this type of approach fluctuations we will ensure that we are prepared for potential surges in COVID cases.”

Moving forward, hospital leaders will continue to refine the plan, working with EMS and other partners and in coordination with Ontario Health (West Region).


Information for the public:

  • Contact public health for information about COVID-19, including assessment centre locations and hours.
  • Anyone experiencing serious symptoms should call 9-1-1 or go to their nearest emergency department.
  • Continue to protect yourself and others by following public health advice including washing your hands frequently, wearing a mask when appropriate and getting a flu shot when available.


Hamilton Niagara Haldimand Norfolk Brant Burlington Hospital Presidents and CEOs:

Dr. David McNeil, President & CEO, Brant Community Healthcare System
Sharon Moore, Interim President & CEO, Haldimand War Memorial Hospital
Rob MacIsaac, President & CEO, Hamilton Health Sciences
Lynne Pay, CEO, Hotel Dieu Shaver Health and Rehabilitation Centre
Eric Vandewall, President & CEO, Joseph Brant Hospital
Lynn Guerriero, President, Niagara Health
Lucy Bonanno, President & CEO, Norfolk General Hospital and West Haldimand General Hospital
Melissa Farrell, President, St. Joseph’s Healthcare Hamilton