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Please note: We are not receiving mail/couriers during COVID-19. If you have an urgent Release of Information (ROI) request under The Freedom of Information and Protection of Privacy Act (FIPPA), please forward to and we will assist in arranging an alternate pathway. ROIs for medical records are still be processed business as usual.

As a hospital organization, protecting the privacy of our patients is a fundamental part of providing excellent care. It’s also our responsibility to provide access to certain types of information for those who are entitled to it.

In this section, you will find information about:

  • Freedom of Information (FOI) and FOI requests
  • Publicly available information
  • Privacy and accessing your healthcare information

Freedom of Information

The Freedom of Information and Protection of Privacy Act (FIPPA) provides individuals with the right to access some types of information held by the hospital.

Learn more about FIPPA

Publicly available information

Accountability is one of our core values at Hamilton Health Sciences. We believe in providing easy access to information that may be of value and interest to our community. Below is a list of commonly accessed information posted to our website which you can find under the “About Us” section of the website. If you can’t find what you’re looking for below, please try the “Search” function at the top of the page.

Patient Privacy Statement

Protecting the privacy of our patients, their families, and our staff and physicians is one of our highest priorities at Hamilton Health Sciences. To learn more about our information management practices, how to access your personal health record, or how to contact HHS’ Privacy Office, visit our Patient Privacy Statement page.

Privacy Notice and Statement of Information Practices