Shaping the future of health care, together

When I joined Hamilton Health Sciences (HHS) as President & CEO last spring, my priority was to get to know this organization and the people it serves. My family and I made Hamilton our home, and from the start, we’ve been warmly welcomed. What stands out most is the deep connection people have with HHS. Nearly everyone I meet—whether at work or in the community—has a personal story about our hospitals. Some have spent their entire careers here, while others have trusted HHS with life’s most important moments: births, recoveries, and final goodbyes.

HHS is more than just a hospital network—it’s a part of everyday life in this city and plays an important role across Ontario. We provide care for people at every stage of life, from pregnancy to end-of-life, and offer specialized services such as trauma, stroke, cancer, burns, and pediatric care. Our region is fortunate to have access to some of the most advanced treatments and medical expertise available. Beyond patient care, we are also one of Canada’s top 10 research hospitals, helping to develop new treatments and improve health care across the country.

With this responsibility comes a duty to constantly improve. Our job is to provide the best care possible while making smart use of resources. That’s why we are creating a new vision for the future.

Almost a decade ago, HHS launched a plan to modernize health care, improving patient records, care quality, and hospital facilities. A lot has been accomplished—despite the challenges of a global pandemic. Now, it’s time to look ahead and set our priorities for the years to come.

This plan will be shaped by the people who count on us—patients, families, health care workers, and community partners. Your experiences and ideas will help us make sure we’re focusing on what matters most.

I invite you to be part of the conversation. Please visit www.hamiltonhealthsciences.ca/strategy to share your thoughts and help shape the future of health care in our region.

– Tracey MacArthur, President & CEO of Hamilton Health Sciences