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A McMaster Children’s Hospital volunteer staffs an information table about MyChart, the patient portal for Epic. After just one week using the new Epic hospital information system, Hamilton Health Sciences has made significant changes that positively impact patient care.
June 13, 2022

One week live with Epic

Hamilton Health Sciences’ (HHS) new hospital information system, Epic, launched just over one week ago. We’re happy to celebrate three important milestones that allow our patients to receive even better care.

More than 1,700 patients are on board with MyChart

Since June 4, more than 1,700 patients signed up for MyChart. MyChart allows HHS patients to access their medical record including physician’s instructions, test results, appointment notifications, educational resources to support recovery, and more. Patients can also assign access to a loved one if they need support managing their care. Most importantly, MyChart enables patients and their care team to have a common understanding of the patient’s journey, giving way to better collaboration and more informed care.

Epic takes virtual care to the next level

The COVID-19 pandemic propelled virtual care innovation at HHS, making it possible for more and more patients to connect with their care team from the comfort of their home. Epic takes virtual care one step further with built-in, secure Zoom capability that allows health-care providers to meet with patients while simultaneously documenting in to the patient’s record. On the other end, patients can access Zoom within MyChart where they can easily chat with their clinician while viewing their own health record. Since HHS went live with Epic on June 4, nearly 600 virtual visits have been enabled by Epic.

Care everywhere: Epic enables record-sharing between hospitals

With the click of a button, health-care providers can now access a patient’s record from other hospitals that also use Epic using the “Care everywhere” feature. This gives providers a better picture of a patient’s health history, reduces the need for repeat tests, and saves clinicians from having to manually request and share records. Since go-live on June 4, HHS has exchanged more than 35,000 records with other Epic hospitals, including in the United States.

Follow along on social media to see our other accomplishments!