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General Information / Administrative Offices


CONTACT US: 905-521-2100

Administrative Office Mailing Address

Hamilton Health Sciences – King West
P.O. Box 2000
Hamilton, ON
L8N 3Z5

Patient Experience

You can reach our Patient Experience team Monday through Friday from 8:30 am to 4:00 pm at 905-521-2100 ext. 75240.

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President & CEO’s Office

905-521-2100 ext. 76421

Billing Inquiries

For questions about paying a bill, please call 905-521-2100 ext. 77000.

Medical Records

To request a copy of your medical records, contact the Health Records Department.

Media Inquiries

Please contact our Communications & Public Affairs team at 905-521-2100 ext 75387 or by calling hospital paging and asking for the Communications & Public Affairs specialist on-call 905-521-5030.

Volunteering Opportunities

Please visit our volunteers page.

Career Opportunities

Please visit our careers page.

Hamilton General Hospital

Founded in 1848, Hamilton General Hospital (HGH) was the first hospital in Hamilton. It is home to a number of Hamilton Health Sciences’ key regional referral programs.

The cardiac and vascular program performs more heart surgeries and procedures than any other facility in the province.

The neurosciences and trauma program is a provincial leader in both volume and complexity of care provided.

The stroke program has pioneered an integrated approach to care, and the burn treatment program is one of only two in Ontario.

In addition to providing leading-edge care, HGH is strongly connected to its neighbourhood and supports outreach activities aimed at helping to enhance the quality of life in the surrounding community.

How to Get Here

From Toronto

  • Take Queen Elizabeth Way (QEW) to Highway 403 West (to Hamilton).
  • Exit the QEW at Main Street East. Follow Main Street eastbound to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • The Hamilton General Hospital is located on Barton Street East, at the corner of Barton and Victoria. Parking can be accessed from Victoria Street.

From Niagara Region

  • Take Queen Elizabeth Way (QEW, towards Hamilton).
  • Exit the QEW at Nikola Tesla Boulevard (exit #90).
  • Turn left onto Wellington Street North.
  • Turn left onto Barton Street East.
  • The Hamilton General Hospital is located on Barton Street East between Victoria Avenue and Wellington Street. Parking can be accessed from Victoria Street.

From the Mountain

  • Take the Clairmount Access directly onto Victoria Avenue.
  • Proceed north on Victoria Avenue to Barton Street East.
  • The Hamilton General Hospital is located on Barton Street East, at the corner of Barton and Victoria. Parking can be accessed from Victoria Street.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Victoria.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Hamilton General Hospital

237 Barton St E, Hamilton, ON, Canada

Juravinski Cancer Centre

Juravinski Cancer Centre (JCC) is a regional referral centre for central-west Ontario. With many patients coming from outside of Hamilton, the JCC collaborates with providers in the patient’s home community.

JCC is where cancer treatments such as chemotherapy and radiation take place, as well groundbreaking cancer research. There are no overnight beds at the cancer centre. It is adjacent to Juravinski Hospital on Concession Street, with internal hallways linking the two.

Please note: The Juravinski Hospital driveway off Concession Street will be closed to vehicle traffic for construction from Tuesday, September 3 to Saturday November 30, 2019. The pedestrian walkway will remain open. View a map of pick up and drop off locations.

How to Get Here

From St. Catharines

  • Take the QEW to the Centennial Parkway/Red Hill Valley Parkway exit.
  • Follow the sign for the Red Hill Valley Parkway exit.
  • The parkway becomes the Lincoln Alexander Parkway. Exit onto Upper Gage.
  • Turn right on Upper Gage and follow until you reach Concession Street.
  • Turn left onto Concession Street.
  • The JCC is on the right side of the street, a few blocks up.

From Cambridge

  • Take Hwy 52 to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Brantford

  • Take Hwy 403 to the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right.
  • Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Toronto

  • Take QEW to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Guelph

  • Take Hwy 6 to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

Public Transit

Several Hamilton Street Railway (HSR) bus routes, including the 23 – Upper Gage and 24 – Upper Sherman stop directly outside JCC.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Juravinski Cancer Centre

699 Concession Street, Hamilton, ON, Canada

Juravinski Hospital

Juravinski Hospital, located on the brow of the Niagara escarpment, is best known as the host hospital for the Regional Cancer Program.

In addition to dedicated wards for cancer patients, Juravinski Hospital is also a general medical/surgical hospital with a community Emergency Department. Joint replacement surgery, e.g. hip or knee, commonly takes place at Juravinski Hospital.

The oldest part of Juravinski Hospital was opened in 1917 as Mount Hamilton Hospital.

Please note: The Juravinski Hospital driveway off Concession Street is closed to vehicle traffic for construction until Saturday November 30, 2019. The pedestrian walkway will remain open. The front parking lot of the Breast Assessment Centre (BAC) is also closed, however, two metered spots on Concession Street, directly in front of the BAC entrance, are designated for Breast Assessment Centre parking only. View a map of pick up and drop off locations.

How to Get Here

From the Niagara Region

  • Take the QEW to the Centennial Parkway/Red Hill Valley Parkway exit.
  • Follow the sign for the Red Hill Valley Parkway exit.
  • The parkway becomes the Lincoln Alexander Parkway. Exit onto Upper Gage.
  • Turn right on Upper Gage and follow until you reach Concession Street.
  • Turn left onto Concession Street.
  • The hospital is on the right side of the street, a few blocks up.

From Brantford

  • Take Hwy 403 to the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right.
  • Continue for 3 blocks.
  • The hospital is on the left side of the street.

From Toronto

  • Take QEW to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The hospital is on the left side of the street.

Public Transit

Several Hamilton Street Railway (HSR) bus routes, including the 23 – Upper Gage and 24 – Upper Sherman stop directly outside JH.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Juravinski Hospital

711 Concession Street, Hamilton, ON L8V 1C3, Canada

McMaster Children's Hospital

McMaster Children’s Hospital has been providing care to children from across the region since 1988. Here, patients ranging in age from infancy to 17 receive care through a family-centred approach that accounts for the child’s emotional, mental and physical well-being.

The hospital is home to the fastest-growing kids-only emergency department in Ontario, one of Canada’s most advanced neonatal intensive care units, and a range of programs and clinics with unique expertise in a number of areas including children’s cancer, digestive diseases, and mental health.

McMaster Children's Hospital

1200 Main St W, Hamilton, ON, Canada

McMaster University Medical Centre

McMaster University Medical Centre (MUMC) has a longstanding history of providing world-class healthcare to people within Hamilton and from across Ontario. In 1972 the centre opened in the Health Sciences Building, owned by McMaster University, where the university-hospital collaboration set the stage for a strong tradition of teaching future generations of healthcare providers.

The site is home to a range of adult specialty clinics and day surgery, as well as a nationally-recognized digestive diseases care and research program. Here, the Boris Clinic – the first of its kind in Canada – brings together several medical specialties under one roof to provide “one-stop shopping” to patients with multiple health needs.

MUMC also hosts one of Ontario’s largest labour & delivery programs and shares its campus with McMaster Children’s Hospital, providing seamless care for newborns who require additional hospital care after birth.

How to Get Here

From Toronto

  • Take the Queen Elizabeth Way (QEQ) to Highway 403 West (to Hamilton).
  • Exit Hwy 403 at Main Street West. At the top of the hill, turn left onto Main Street West.
  • Continue along Main Street West for several blocks.
  • Turn right into the hospital’s driveway and follow signs to parking facilities.

From Brantford

  • Take Highway 403 East (to Hamilton). Exit Hwy 403 at Aberdeen Avenue.
  • Turn left onto Longwood Avenue (first set of lights).
  • Turn left onto Main Street West. Continue along Main Street West for several blocks.
  • Turn right into the hospital’s driveway and follow signs to parking facilities.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 10 – B-Line and 1A – King which stop outside the hospital (Main at Emerson), and the 5 – Delaware and 51 – University which travel through McMaster University with stops close to the hospital entrance.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

McMaster University Medical Centre

1200 Main St W, Hamilton, ON, Canada

Regional Rehabilitation Centre

The Regional Rehabilitation Centre (RRC) provides specialized care to help patients recovering from spinal cord injury, acquired brain injury, trauma, stroke and orthopedic surgery.

The state-of-the-art facility provides both inpatient and outpatient services and clinics, a therapeutic pool and an outdoor therapeutic track. Situated next door (and connected by a pedestrian bridge) to Hamilton General Hospital (HGH), patients at the Regional Rehabilitation Centre have easy access to acute medical and clinical services and resources.

How to Get Here

From Toronto

  • Take Queen Elizabeth Way to Highway 403 West (to Hamilton).
  • Take the Main Street East exit. Continue on Main Street to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • Continue on Victoria Avenue and turn left at Birge Street.
  • Turn left onto Wellington Street. Regional Rehabilitation Centre is on the left.

From Niagara Region

  • Take the QEW towards Hamilton.
  • Take the Nikola Tesla Boulevard (formally Burlington Street East) exit (exit 90).
  • Continue on Nikola Tesla Blvd/Burlington Street East.
  • Turn left onto Wellington Street North. Regional Rehabilitation Centre is on the left.

From the Hamilton Mountain

  • Take the Clairmount Access straight onto Victoria Avenue.
  • Continue on Victoria Avenue, past Barton Street.
  • Turn left onto Birge Street.
  • Turn left onto Wellington Street. Regional Rehabilitation Centre is on the left.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Wellington.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Regional Rehabilitation Centre

300 Wellington St N, Hamilton, Ontario L8L 0A4, Canada

Ron Joyce Children's Health Centre

Ron Joyce Children’s Health Centre (RJCHC), a site of McMaster Children’s Hospital, is home to a range of outpatient services focused on child rehabilitation and developmental health.

Located in Hamilton’s urban centre, RJCHC serves families living in the local community and throughout the region. It hosts Canada’s largest prosthetics and orthotics program, which serves both children and adults across the country. The building itself was purposefully constructed to provide a welcoming, nurturing space for patients and their families and has received awards for its unique, environmentally-friendly design.

Wayfinding:

  • Centralized Registration and Scheduling: Turn right upon entering
  • Sunnyside Café: Turn right upon entering
  • Parking Machine and ATM: To the left of the front doors
  • Family Resource Centre (FRC): Straight through front doors to the back of building
  • Teen Lounge: Straight through front doors to the back of the building
  • Playground (open spring to fall): Head straight through front doors, through the doors located at the back of the building
  • First Floor Conference Room: Head towards the back of the building and turn right

How to Get Here

From Toronto

  • Take Queen Elizabeth Way to Highway 403 West (to Hamilton).
  • Take the Main Street East exit. Continue on Main Street to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • Continue on Victoria Avenue and turn left at Birge Street.
  • Turn left onto Wellington Street.
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either Wellington Street or from the north side of Barton Street.

From Niagara Region

  • Take the QEW towards Hamilton.
  • Take the Nikola Tesla Boulevard (formally Burlington Street East) exit (exit 90).
  • Continue on Nikola Tesla Blvd/Burlington Street East.
  • Turn left onto Wellington Street North
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either
  • Wellington Street or from the north side of Barton Street.

From the Hamilton Mountain

  • Take the Clairmount Access straight onto Victoria Avenue.
  • Continue on Victoria Avenue, past Barton Street.
  • Turn left onto Birge Street.
  • Turn left onto Wellington Street.
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either Wellington Street or from the north side of Barton Street.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Ferguson.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Ron Joyce Children's Health Centre

325 Wellington St N, Hamilton, ON, Canada

St. Peter's Hospital

Located on Maplewood Avenue in central Hamilton since 1890, St. Peter’s Hospital provides complex continuing care. It provides four inpatient programs: palliative care, restorative rehabilitation, complex medical and behavioural. Outpatient clinics for diseases related to aging and the GERAS Centre for Aging Research, affiliated with McMaster University, are also based at St. Peter’s. The patient population is primarily older adults, although each of the four programs serves adults of all ages.

How to Get Here

From Toronto:

  • Travel west on the QEW. Take the exit for Hwy. 403 to Hamilton/Brantford.
  • Take the exit on to Main St. E (Hwy. 8).
  • Continue on Main Street until Sherman Avenue; turn right onto Sherman Avenue.
  • Turn left onto Maplewood Avenue; St. Peter’s will be on the right hand side.

From Niagara:

  • Travel West on QEW. Take the exit for Nikola Tesla Boulevard (Hwy exit #90).
  • Turn left onto Gage Avenue North.
  • Turn Right onto Maplewood Avenue; St. Peter’s will be on the left hand side.

From Brantford:

  • Travel East on Hwy. 403.
  • Take the exit for Main St. E (Hwy. 8).
  • Continue on Main Street until Sherman Avenue; turn right onto Sherman Avenue.
  • Turn Left onto Maplewood Avenue; St. Peter’s will be on the right hand side.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 5 – Delaware which stops right outside St Peter’s and the 10 – B-Line and 1 – King, which stop at King and Sherman (Westbound) and Main opposite Garfield (Eastbound).
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

St. Peter's Hospital

88 Maplewood Avenue, Hamilton, ON, Canada

West End Clinic/Urgent Care Centre

The Hamilton Health Sciences West End Clinic and Urgent Care Centre is a hub for various outpatient-based services.

The Urgent Care Centre is one of two in Hamilton and offers walk-in medical care for patients with urgent health concerns that can’t wait for a family doctor. It’s staffed by emergency room doctors and provides care for a range of issues including minor broken bones, respiratory illnesses, and minor infections.

The West End Clinic is home to Hamilton Health Sciences’ preoperative clinic, which provides services to patients scheduled for surgery at Hamilton Health Sciences. It’s also home to our special immunology clinic, which provides specialized care to children and adults who are living with HIV.

How to Get Here

From Toronto

  • Take the Queen Elizabeth Way (QEW) to Highway 403 West (to Hamilton).
  • Exit Hwy 403 at Main Street West. At the top of the hill, turn right onto Main Street West.
  • Continue along Main Street West for several blocks.
  • The West End Clinic/Urgent Care Centre will be on the left; turn left onto Macklin Street to access parking.

From Brantford

  • Take Highway 403 East (to Hamilton). Exit Hwy 403 at Aberdeen Avenue.
  • Turn left onto Longwood Avenue (first set of lights).
  • Turn right onto Main Street West.
  • The West End Clinic/Urgent Care Centre will be on the left; turn left onto Macklin Street to access parking.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 1A – King, 5 – Delaware, and 51 – University which stop at the corner of King St and Macklin St (Westbound) and the corner of Main St and Macklin St (Eastbound).
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

West End Clinic/Urgent Care Centre

690 Main Street West, Hamilton, ON, Canada

West Lincoln Memorial Hospital

West Lincoln Memorial Hospital (WLMH) has been caring for West Niagara residents for over 70 years. As a community hospital, WLMH provides both inpatient services and outpatient services including emergency services, complex and palliative care, surgery and a maternal and newborn program. As a site of Hamilton Health Sciences, WLMH also serves as a point of access to one of the largest health systems in Canada for patients requiring more specialized care.

Patient Information: Labour & Delivery

For expectant parents, read our patient handout for more information.

How to Get Here

  • Take the Queen Elizabeth Way (QEW) to Bartlett Avenue (Grimsby) and head South away from Lake Ontario.
  • Follow Bartlett Avenue until Main Street East (first stop light).
  • Turn right onto Main Street East. Follow Main Street East for approximately one kilometer.
  • WLMH is located on the right-hand side.

West Lincoln Memorial Hospital

169 Main Street East, Grimsby, Ontario, Canada