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Contact Us

General Information / Administrative Offices


CONTACT US: 905-521-2100

Administrative Office Mailing Address

Hamilton Health Sciences – King West
P.O. Box 2000
Hamilton, ON
L8N 3Z5

Patient Experience

You can reach our Patient Experience team Monday through Friday from 8:30 am to 4:00 pm at 905-521-2100 ext. 75240.

Website Feedback

Please email web@hhsc.ca

President & CEO’s Office

905-521-2100 ext. 74712

Billing Inquiries

For questions about paying a bill, please call 905-521-2100 ext. 77000.

Medical Records

To request a copy of your medical records, contact the Health Records Department.

Media Inquiries

Please contact our Communications & Public Affairs team at 905-521-2100 ext 75387 or by calling hospital paging and asking for the Communications & Public Affairs specialist on-call 905-521-5030.

Volunteering Opportunities

Please visit our volunteers page.

Career Opportunities

Please visit our careers page.

Hamilton General Hospital

237 Barton St E
Hamilton, ON L8L 2X2

Hamilton General Hospital Map

Founded in 1848, Hamilton General Hospital (HGH) was the first hospital in Hamilton. Along with providing general internal medicine care to its large community, it is home to a number of Hamilton Health Sciences’ key regional referral programs, including: burns, cardiac catheterization, cardiac surgery, electrophysiology, endovascular treatment, extracorporeal life support (ECMO), neurosurgery, stroke, trauma and vascular surgery.  It is also home to programs that provide specialized care to our HNHBB residents: cardiology, neurology and spine. In addition to providing leading-edge care, HGH is strongly connected to its neighbourhood and supports outreach activities aimed at helping to enhance the quality of life in the surrounding community.

How to Get Here

From Toronto

  • Take Queen Elizabeth Way (QEW) to Highway 403 West (to Hamilton).
  • Exit the QEW at Main Street East. Follow Main Street eastbound to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • The Hamilton General Hospital is located on Barton Street East, at the corner of Barton and Victoria. Parking can be accessed from Victoria Street.

From Niagara Region

  • Take Queen Elizabeth Way (QEW, towards Hamilton).
  • Exit the QEW at Nikola Tesla Boulevard (exit #90).
  • Turn left onto Wellington Street North.
  • Turn left onto Barton Street East.
  • The Hamilton General Hospital is located on Barton Street East between Victoria Avenue and Wellington Street. Parking can be accessed from Victoria Street.

From the Mountain

  • Take the Clairmount Access directly onto Victoria Avenue.
  • Proceed north on Victoria Avenue to Barton Street East.
  • The Hamilton General Hospital is located on Barton Street East, at the corner of Barton and Victoria. Parking can be accessed from Victoria Street.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Victoria.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Juravinski Cancer Centre

699 Concession Street
Hamilton, ON L8V 5C2

google map to juravinski cancer centre

Juravinski Cancer Centre (JCC) is a regional referral centre for central-west Ontario. With many patients coming from outside of Hamilton, the JCC collaborates with providers in the patient’s home community.

JCC is where cancer treatments such as chemotherapy and radiation take place, as well groundbreaking cancer research. There are no overnight beds at the cancer centre. It is adjacent to Juravinski Hospital on Concession Street, with internal hallways linking the two.

How to Get Here

From St. Catharines

  • Take the QEW to the Centennial Parkway/Red Hill Valley Parkway exit.
  • Follow the sign for the Red Hill Valley Parkway exit.
  • The parkway becomes the Lincoln Alexander Parkway. Exit onto Upper Gage.
  • Turn right on Upper Gage and follow until you reach Concession Street.
  • Turn left onto Concession Street.
  • The JCC is on the right side of the street, a few blocks up.

From Cambridge

  • Take Hwy 52 to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Brantford

  • Take Hwy 403 to the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right.
  • Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Toronto

  • Take QEW to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

From Guelph

  • Take Hwy 6 to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The JCC is on the left side of the street.

Public Transit

Several Hamilton Street Railway (HSR) bus routes, including the 23 – Upper Gage and 24 – Upper Sherman stop directly outside JCC.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Juravinski Hospital

711 Concession Street
Hamilton, ON L8V 1C3

google map to juravinski hospital

The Juravinski Hospital and Cancer Centre (JHCC), located on the Hamilton escarpment, is home to one of the largest and most comprehensive Regional Cancer Programs in Ontario. A general medical/surgical hospital, it serves a population of more than 2.3 million people and offers a diverse set of patient care services including a comprehensive emergency department, medical and intensive care services, surgical oncology, complex malignant hematology, oncology, orthopedics, arthroplasty, rehabilitation and diagnostics. The JHCC is also a pioneer in life-saving adult stem cell transplant and cellular therapy where the first successful transplant from an unrelated donor in Canadian history took place. As of the country’s most advanced academic and research-intensive cancer centres, the hospital continues to grow and plans are under way to add a new patient care tower and advanced diagnostics.

How to Get Here

From the Niagara Region

  • Take the QEW to the Centennial Parkway/Red Hill Valley Parkway exit.
  • Follow the sign for the Red Hill Valley Parkway exit.
  • The parkway becomes the Lincoln Alexander Parkway. Exit onto Upper Gage.
  • Turn right on Upper Gage and follow until you reach Concession Street.
  • Turn left onto Concession Street.
  • The hospital is on the right side of the street, a few blocks up.

From Brantford

  • Take Hwy 403 to the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right.
  • Continue for 3 blocks.
  • The hospital is on the left side of the street.

From Toronto

  • Take QEW to Hwy 403.
  • Take the Lincoln Alexander Parkway (LINC) exit east and follow the LINC to Upper Wentworth Street.
  • Exit the LINC and travel north on Upper Wentworth.
  • At Concession Street turn right. Continue for 3 blocks.
  • The hospital is on the left side of the street.

Public Transit

Several Hamilton Street Railway (HSR) bus routes, including the 23 – Upper Gage and 24 – Upper Sherman stop directly outside JH.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

McMaster Children's Hospital

1200 Main St W
Hamilton, ON L8N 3Z5

google map to mcmaster childrens hospital

McMaster Children’s Hospital (MCH) has been providing comprehensive care to children from across South-Central Ontario since 1988. Here, patients from infancy to 17 receive care through a family-centred approach that accounts for the child’s emotional, mental and physical well-being. The hospital is home to the fastest-growing kids-only emergency department in Ontario,  Canada’s largest neonatal intensive care unit, and Ontario’s largest inpatient child and youth mental health unit. It offers a full range of programs and clinics with unique expertise in a number of areas including: children’s cancer, digestive diseases, orthopedics, neurosurgery and mental health.

McMaster University Medical Centre

1200 Main St W
Hamilton, ON L8N 3Z5

google map to mcmaster university medical centre

McMaster University Medical Centre (MUMC) has a longstanding history of providing world-class healthcare to people within Hamilton and from across Ontario. In 1972 the centre opened in the Health Sciences Building, owned by McMaster University, where the university-hospital collaboration set the stage for a strong tradition of teaching future generations of healthcare providers.

The site is home to a range of adult specialty clinics and day surgery, as well as a nationally-recognized digestive diseases care and research program. Here, the Boris Clinic – the first of its kind in Canada – brings together several medical specialties under one roof to provide a one-stop-shop to patients with multiple health needs.

MUMC also hosts one of Ontario’s largest labour and delivery programs and shares its campus with McMaster Children’s Hospital (MCH), providing seamless care for newborns who require additional hospital care after birth.

How to Get Here

From Toronto

  • Take the Queen Elizabeth Way (QEQ) to Highway 403 West (to Hamilton).
  • Exit Hwy 403 at Main Street West. At the top of the hill, turn left onto Main Street West.
  • Continue along Main Street West for several blocks.
  • Turn right into the hospital’s driveway and follow signs to parking facilities.

From Brantford

  • Take Highway 403 East (to Hamilton). Exit Hwy 403 at Aberdeen Avenue.
  • Turn left onto Longwood Avenue (first set of lights).
  • Turn left onto Main Street West. Continue along Main Street West for several blocks.
  • Turn right into the hospital’s driveway and follow signs to parking facilities.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 10 – B-Line and 1A – King which stop outside the hospital (Main at Emerson), and the 5 – Delaware and 51 – University which travel through McMaster University with stops close to the hospital entrance.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Regional Rehabilitation Centre

300 Wellington St N
Hamilton, Ontario L8L 0A4

google map to regional rehabilitation centre

The Regional Rehabilitation Centre (RRC) provides specialized rehabilitative care to help people who are recovering from acquired brain injury, amputations, spinal cord injury, stroke, and hand and work-related injuries.  The state-of-the-art facility provides both inpatient and outpatient services and clinics, a large prosthetics and orthotics department, a therapeutic pool and an outdoor therapeutic track. Situated next door to Hamilton General Hospital (HGH), patients at the RRC have easy access to acute medical and clinical services and resources.

How to Get Here

From Toronto

  • Take Queen Elizabeth Way to Highway 403 West (to Hamilton).
  • Take the Main Street East exit. Continue on Main Street to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • Continue on Victoria Avenue and turn left at Birge Street.
  • Turn left onto Wellington Street. Regional Rehabilitation Centre is on the left.

From Niagara Region

  • Take the QEW towards Hamilton.
  • Take the Nikola Tesla Boulevard (formally Burlington Street East) exit (exit 90).
  • Continue on Nikola Tesla Blvd/Burlington Street East.
  • Turn left onto Wellington Street North. Regional Rehabilitation Centre is on the left.

From the Hamilton Mountain

  • Take the Clairmount Access straight onto Victoria Avenue.
  • Continue on Victoria Avenue, past Barton Street.
  • Turn left onto Birge Street.
  • Turn left onto Wellington Street. Regional Rehabilitation Centre is on the left.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Wellington.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Ron Joyce Children's Health Centre

325 Wellington St N
Hamilton, ON L8L 0A4

google map to ron joyce childrens health centre

The state-of-the-art Ron Joyce Children’s Health Centre (RJCHC), a site of McMaster Children’s Hospital (MCH), offers outpatient services focused on child rehabilitation and developmental, behavioural and mental health. Located in Hamilton’s downtown core, RJCHC serves families living in the community and throughout the region.  Its prosthetics and orthotics program – the largest in the country –serves both children and adults across Canada. The building itself was purposefully constructed to provide a welcoming, nurturing space for patients, their families, and the community, and has received awards for its unique, environmentally-friendly design.

Wayfinding:

  • Centralized Registration and Scheduling: Turn right upon entering
  • Sunnyside Café: Turn right upon entering
  • Parking Machine and ATM: To the left of the front doors
  • Family Resource Centre (FRC): Straight through front doors to the back of building
  • Teen Lounge: Straight through front doors to the back of the building
  • Playground (open spring to fall): Head straight through front doors, through the doors located at the back of the building
  • First Floor Conference Room: Head towards the back of the building and turn right

How to Get Here

From Toronto

  • Take Queen Elizabeth Way to Highway 403 West (to Hamilton).
  • Take the Main Street East exit. Continue on Main Street to Victoria Avenue.
  • Turn left on Victoria Avenue.
  • Continue on Victoria Avenue and turn left at Birge Street.
  • Turn left onto Wellington Street.
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either Wellington Street or from the north side of Barton Street.

From Niagara Region

  • Take the QEW towards Hamilton.
  • Take the Nikola Tesla Boulevard (formally Burlington Street East) exit (exit 90).
  • Continue on Nikola Tesla Blvd/Burlington Street East.
  • Turn left onto Wellington Street North
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either
  • Wellington Street or from the north side of Barton Street.

From the Hamilton Mountain

  • Take the Clairmount Access straight onto Victoria Avenue.
  • Continue on Victoria Avenue, past Barton Street.
  • Turn left onto Birge Street.
  • Turn left onto Wellington Street.
  • The Ron Joyce Children’s Health Centre is on the right. For short term drop off and pick up, of less than 20 minutes, enter off of Wellington Street. For long term parking, enter off of either Wellington Street or from the north side of Barton Street.

Public Transit

The primary Hamilton Street Railway (HSR) bus route that services this area is the 2 – Barton, which stops at Barton at Ferguson.
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

Satellite Health Facility


In 2020, Hamilton Health Sciences (HHS) and St. Joseph’s Hospital Hamilton (SJHH) opened the Satellite Health Facility (SHF), a temporary facility in downtown Hamilton to increase local healthcare capacity in the midst of the COVID-19 pandemic. Located at 150 King St. E. in Effort Square, the space allows HHS and SJHH teams to support patients who are waiting for alternate care arrangements in the community, while reserving in-hospital space for those with the most urgent medical needs. The SHF is staffed by interprofessional clinical teams as well as primary care physicians.

How to Get Here

From Toronto

  • Take Queen Elizabeth Way (QEW) to Highway 403 West (to Hamilton).
  • Exit the QEW at Main Street East. Follow Main Street eastbound to Victoria Avenue.
  • Turn left on Walnut Street South.
  • Turn left on King Street East.
  • The Satellite Health Facility is located on your left.

From Niagara Region

  • Take Queen Elizabeth Way (QEW, towards Hamilton).
  • Exit the QEW at Nikola Tesla Boulevard (exit #90).
  • Turn left onto Birch Avenue.
  • Turn right on Cannon Street East.
  • Turn left on Wentworth Street North.
  • Turn right on King Street East.
  • The Satellite Health Facility is located on your left.

From the Mountain

  • Take the Clairmount Access directly onto Victoria Avenue.
  • Turn left on King Street East.
  • The Satellite Health Facility is located on your left.

Public Transit

For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

St. Peter's Hospital

88 Maplewood Avenue
Hamilton, ON L8M 1W9

google map to st. peter's hospital

Located in central Hamilton since 1890, St. Peter’s Hospital (SPH) provides complex continuing care across four inpatient programs: palliative care, restorative rehabilitation, complex medical and behavioral. Outpatient clinics for diseases related to aging and the GERAS Centre for Aging Research, affiliated with McMaster University, is based at St. Peter’s. Although the SPH patient population is primarily older adults, each of the four programs also serve adults of all ages.

How to Get Here

From Toronto:

  • Travel west on the QEW. Take the exit for Hwy. 403 to Hamilton/Brantford.
  • Take the exit on to Main St. E (Hwy. 8).
  • Continue on Main Street until Sherman Avenue; turn right onto Sherman Avenue.
  • Turn left onto Maplewood Avenue; St. Peter’s will be on the right hand side.

From Niagara:

  • Travel West on QEW. Take the exit for Nikola Tesla Boulevard (Hwy exit #90).
  • Turn left onto Gage Avenue North.
  • Turn Right onto Maplewood Avenue; St. Peter’s will be on the left hand side.

From Brantford:

  • Travel East on Hwy. 403.
  • Take the exit for Main St. E (Hwy. 8).
  • Continue on Main Street until Sherman Avenue; turn right onto Sherman Avenue.
  • Turn Left onto Maplewood Avenue; St. Peter’s will be on the right hand side.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 5 – Delaware which stops right outside St Peter’s and the 10 – B-Line and 1 – King, which stop at King and Sherman (Westbound) and Main opposite Garfield (Eastbound).
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

West End Clinic/Urgent Care Centre

690 Main Street West
Hamilton, ON L8S 1A4

google map to west end clinic / urgent care centre

Staff and physicians at the UCC provide care for patients from 12 p.m. (noon) to 7 p.m., seven days a week. No appointments are required. Urgent care centres treat all ages: children and adults.

The Hamilton Health Sciences West End Clinic and Urgent Care Centre is a hub for various outpatient-based services.

The Urgent Care Centre is one of two in Hamilton and offers walk-in medical care for patients with urgent health concerns that can’t wait for a family doctor. It’s staffed by emergency room doctors and provides care for a range of issues including minor broken bones, respiratory illnesses, and minor infections. Learn more about your healthcare options at NeedADoc.ca. To view wait times at all Hamilton-area emergency departments and urgent care centres, please visit emergencywaittimes.ca

The West End Clinic is home to Hamilton Health Sciences’ preoperative clinic, which provides services to patients scheduled for surgery at Hamilton Health Sciences. It’s also home to our special immunology clinic, which provides specialized care to children and adults who are living with HIV.

How to Get Here

From Toronto

  • Take the Queen Elizabeth Way (QEW) to Highway 403 West (to Hamilton).
  • Exit Hwy 403 at Main Street West. At the top of the hill, turn right onto Main Street West.
  • Continue along Main Street West for several blocks.
  • The West End Clinic/Urgent Care Centre will be on the left; turn left onto Macklin Street to access parking.

From Brantford

  • Take Highway 403 East (to Hamilton). Exit Hwy 403 at Aberdeen Avenue.
  • Turn left onto Longwood Avenue (first set of lights).
  • Turn right onto Main Street West.
  • The West End Clinic/Urgent Care Centre will be on the left; turn left onto Macklin Street to access parking.

Public Transit

Several Hamilton Street Railway (HSR) bus routes services this area, including the 1A – King, 5 – Delaware, and 51 – University which stop at the corner of King St and Macklin St (Westbound) and the corner of Main St and Macklin St (Eastbound).
For information on Bus Routes and Schedules please visit https://www.hamilton.ca/hsr-bus-schedules-fares/schedule-routes-maps.

West Lincoln Memorial Hospital

169 Main Street East
Grimsby, Ontario L3M 1P3

google map to west lincoln memorial hospital

West Lincoln Memorial Hospital (WLMH) has been caring for West Niagara residents for over 70 years. As a community hospital, WLMH provides both inpatient services and outpatient services including emergency services, complex and palliative care, surgery and a maternal and newborn program. As a site of Hamilton Health Sciences, WLMH also serves as a point of access to one of the largest health systems in Canada for patients requiring more specialized care.

How to Get Here

  • Take the Queen Elizabeth Way (QEW) to Bartlett Avenue (Grimsby) and head South away from Lake Ontario.
  • Follow Bartlett Avenue until Main Street East (first stop light).
  • Turn right onto Main Street East. Follow Main Street East for approximately one kilometer.
  • WLMH is located on the right-hand side.