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Child and Youth Mental Health Outpatient Clinic

Mental Health Outpatient Services are offered for the City of Hamilton and the region of Niagara, Haldimand, Brant, Burlington and Norfolk. These services are available to children and youth, up to their 18th birthday.

Your healthcare provider will:

  • meet with you/your child to learn about the difficulties that you are having. If you have family members with you, you can decide to let them take part in discussions.
  • help everyone reach a common understanding of you/your child’s difficulties
  • make recommendations to best suit you/your child’s needs

As we are a teaching hospital, medical residents and students in health professions may also be involved in you/your child’s care.

Care We Provide

Outpatient Services for City of Hamilton Residents

These services are available to children and youth, up to their 18th birthday, that live in the city of Hamilton.

  • Mental Health Assessment
  • Individual, Family, and Group Treatment
  • Psychiatric Consultation and Assessment
  • Clinical Outreach Services
  • Psychological testing and consultation services
  • Emergency Mental Health Services
  • Regional Outpatient Services

These services are available to children and youth that live in the region of Niagara, Haldimand, Brant, Burlington and Norfolk.

  • Mental Health Assessment
  • Individual Family and Group Treatment
  • Bridging Services
  • Psychiatric Consultation and Assessment
  • Emergency Services

What to Expect

At Ron Joyce Children’s Health Centre (RJCHC):

When you and your child arrive at the RJCHC, please check in with Centralized Registration and Scheduling on the main level, located to the right of the main entrance. Once you have checked in, please take the elevator to Level 3 and let the business clerk at reception know you are here. The business clerk will tell a member of our team that you have arrived for your child’s appointment. You may be asked to complete some measures on an i-Pad if this is your first visit. The information you provide will help the team understand your concerns.

At the Regional Outpatient clinic at McMaster Children’s Hospital:

When you arrive, please check in with the business clerk on Level 3 Red. The business clerk will tell a member of our team that you have arrived for your child’s appointment and ask you to fill out some forms if this is your first visit. The information you provide will help the team understand your concerns.

What to Bring

  • Your child’s Ontario Health Insurance Card (OHIP Card)
  • A list of all past and current medications. There is no charge to get this list from your child’s pharmacist. Please include:
    • the amount (dose) of each medication
    • the reasons for stopping a medication, if applicable
    • all vitamins, supplements and herbal remedies
  • Any forms or information you/your child have been asked to complete
  • Any other forms related to your child’s care, such as reports from previous assessments, letters, and school information

Can children visit?

Yes, other children may attend the visit if there is an adult to care for them at all times. As we do not have child care facilities, we ask that parents of patients bring another adult to care for their children. Children not in the appointment must not be left alone.

Privacy

We want you and your child to feel comfortable sharing your concerns with us. We will keep these concerns within your child’s/youth’s care team, unless we have consent to share it.

We also must protect the privacy of your child’s personal information. We will ask for your child’s consent before sharing their information with others or getting information from others.

  • If your child is capable, they have the right to keep their information private from anyone they choose, including their parents
  • If your child is not capable to provide consent, then we will look to a “substitute decision maker” for consent

There are times, however, when we cannot maintain confidentiality. If we become aware of a situation in which a child needs protection, we will report it to the appropriate authorities.

These situations include:

  • if any child or youth under the age of 16 is being hurt or abused, or at risk of being hurt or abused
  • if anyone is in imminent danger of hurting themselves or someone else
  • if a regulated health professional is or has been sexually inappropriate with someone
  • if the courts ask for our records

Research

Research is an important part of the work we do. Through research we learn how to best help children and youth with mental health needs. While at RJCHC, we may ask you and your child if you would like to be involved in current or future research. Whether or not you wish to take part in research is up to you. Your decision will not affect your child’s care in any way.