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Patients, visitors, staff and healthcare providers can find the latest COVID-19 updates here.

Preferred Accommodations

What is preferred accommodations?

If you stay as an inpatient at Hamilton Health Sciences, you can request your preference out of 3 types of patient rooms:

  • Ward (3 or more beds)
  • Semi-private (2 beds)
  • Private (1 bed)

Note: the above guidelines do not cover restroom arrangements within or between patient rooms.

How and when can I make my selection?

You will be asked about your room preference during pre-admission or during admission.

We will need you to complete the Request a Hospital Room form. If you have private insurance coverage, you will need to provide this information. If you have only partial or no private insurance coverage, you can still request a semi-private or private room and pay for this directly. An invoice will be mailed to you after your stay.

We will try our best to accommodate your room preference. Patients’ medical needs are our first priority when assigning rooms, and rooms are assigned on a first-come, first-serve basis. We may need to make room changes during your stay due to other medical needs.

What are the daily rates for each type of accommodation?

  • Ward – no charge if you have OHIP coverage
  • Semi-Private – $275
  • Private – $310
If you request a: And you receive a: You will be billed:
Ward Semi-private or private No charge
Semi-private or private Ward No charge
Semi-private Private Semi-private
Private Semi-private Semi-private

How do I know if I have coverage?

It is your responsibility to contact your insurance provider to verify your coverage. Please note that your coverage may change from year to year. If your insurance covers only part of your accommodation request, then you will be responsible for paying the remainder of the bill. You will be invoiced for this amount.

How can I change my accommodation request?

If at any point during your hospital stay you no longer want a private or semi-private room, it is your responsibility to contact the Preferred Accommodation Coordinator (located in the Registration Department) and sign a new form. You will be responsible for any charges up to that date.

Have a question?

We’re happy to answer any other questions you may have. Please contact our Preferred Accommodation Coordinator team below or email us at PreferredAccommodation@hhsc.ca.

Hamilton General Hospital 905-521-2100 ext. 46958
Juravinski Hospital 905-521-2100 ext. 43259
McMaster University Medical Centre 905-521-2100 ext. 75107

 

Our hours of operation are Monday to Friday, 8:00 a.m. to 4:00 p.m.