Patient & Family Resource Centre

The Juravinski Cancer Centre Patient & Family Resource Centre (PFRC) is a full service lending library of books and DVDs that can help answer your questions about cancer.

It is a quiet and comfortable space with library staff to help you navigate resources to find the most reliable information. We offer free literature from local support organizations and services. We also provide book and website guides about specific types of cancer and related topics such as healthy eating, symptom management, caregiving, mental wellbeing, survivorship, and life after cancer.

In the PFRC you will find a direct phone line to the Canadian Cancer Society’s Cancer Information Service as well as computers with free internet access.

Where to find us

Enter the Juravinksi Cancer Centre through the main doors and immediately turn left.

  • Contact
    Phone: 905-387-9495 ext. 65109
    Email: jccpfrcentre@hhsc.ca 
  • Monday – Friday
    8:30 a.m. – 4:30 p.m. 

How We Can Help

The Patient and Family Resource Centre is committed to providing the best information for all our patients, family members, and friends. We encourage you to make use of our resources and expertise when searching for information throughout your cancer journey.

Lending Library: Books and DVDs may be borrowed for 4 weeks and can easily be renewed in person, over the phone, or by email.

One-on-one assistance: If you’re not quite sure what you’re looking for or you know what you need but are unsure how to begin your search, we can spend time with you to make sure you get the most up-to-date, reliable information.  Drop by any time for a personal consultation.

Online searching: If you’re overwhelmed by the amount of information on the web and are not sure if what you’re finding is reliable, let us guide you to relevant, current, and credible websites and other online resources.

Information made to order: If you’d like some materials or information but don’t have the time to wait, please let us know.  Just give us the details and we can email the information to you or put together a package of resources, articles, etc. to have ready for you the next time you’re in.

JCC Patient and Family Handbook: Use our guide to find out about what to expect when you come to the Juravinski Cancer Centre for your cancer care including the types of treatments and services available as well as maps and directions to the JCC.

Community Resources

Canadian Cancer Society 

The Canadian Cancer Society’s website allows you to search for information about specific cancers, prevention and screening, statistics, cancer research, nutrition and more.  Brochures and publications on a wide variety of topics can be downloaded from the website in many languages.

Canadian Partnership Against Cancer

This site connects Canadians to information and resources for cancer control.  Here you can access the Cancer Guidelines Database and the Canadian Strategy for Cancer Control. Other topics include type of cancer, cancer continuum, type of care, population characteristics, risk factor, and cancer system management.

Cancer Care Ontario’s Drug Formulary

Learn more about your medication from CCO’s Drug Formulary. The Drug Library provides patient-friendly information sheets for 100 cancer drugs approved for use in Ontario as well as cancer drug regimens.

Cancer Care Ontario’s Pathway Maps

Cancer Care Ontario is the provincial agency responsible for improving cancer care.  The site includes information for patients, healthcare providers and the general public.

Cancer Chat

Find free and professional-led online support groups for Canadians affected by cancer, including patients, survivors and family members.

The Cancer Information Service

Cancer can be difficult to understand and coping can be stressful. It helps to have someone you can talk to and trust for reliable information. The Cancer Information Service is for all people with cancer, their families, the public, and health care workers. Service is across Canada and in French and English. Interpreters are available for other languages. The information you receive is confidential and tailored to your needs. A direct phone line is available in the JCC Patient and Family Resource Centre or call toll-free 1-888-939-3333, TTY: 1-866-786-3934 or email cis@ontario.cancer.ca

CanWell Program

This 12-week supervised exercise and education program is for people who have cancer and is offered through a partnership between the YMCA, Hamilton Health Sciences and McMaster University. Currently this program is only offered at the Les Chater YMCA in Hamilton, Ontario. Please visit the YMCA membership desk for more information or call 905-667-1515.

Clinical Trials

ClinicalTrials.gov is a database of privately and publicly funded clinical studies conducted around the world.

Community Services Locator

Offered by the Canadian Cancer Society, this online tool can help you find services and programs for people living with cancer such as support groups, wigs, prostheses, and more.

MedlinePlus

Published by the U.S. National Library of Medicine, Medline Plus offers cancer information and interactive tutorials that help explain treatments, tests and screening methods.

National Cancer Institute

This U.S. site is one of the most detailed on the web.  It includes information about cancer drugs and treatments, complementary and alternative therapies, coping and supportive care, as well as cancer dictionaries.

Wellwood

This community-based, non-profit organization in Hamilton, Ontario provides information, supportive care programs and peer support to people with cancer and for their families and caregivers.  All programs and services are free of charge.

Education Sessions

Chemotherapy Class

Before you begin treatment, you will be scheduled to attend a New Patient Chemotherapy Class.  In this session you will learn about what to expect during chemotherapy, how to manage possible side effects, how to look after yourself during chemotherapy and have the opportunity to ask questions about chemotherapy.  You will also be given the book, Learning about chemotherapy treatment for patients and families, to take home with you.  Please bring one family member or friend with you to the New Patient Chemotherapy Class.

Lymphedema Class

Lymphedema is most commonly caused by the removal of or damage to your lymph nodes as a part of cancer treatment. This session will show that while there is no cure for lymphedema, it can be well managed. There is support in your community to help. Ask your Clinic Booking Clerk to book an information session for you.

Money Concerns and Cancer: Information Session

At our Money Concerns and Cancer information session, you can learn more about how cancer can affect your financial situation. A cancer diagnosis can affect your income and ability to work. Attend a one hour information session to learn about your options and what resources are available. Supportive Care Social Workers are here to help. For more information please contact Supportive Care at 904-387-9495 ext. 64315.